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FAQ

Trouvez toutes les réponses aux questions que vous pourrez vous poser sur les Pass Découverte BFC proposés par les acteurs du tourisme en Bourgogne-Franche-Comté !

How does it work ?

The Burgundy-Franche-Comté Discovery Pass is a contactless pass in the form of a card or dematerialized pass with QR Code that you just need to pass in front of a suitable reader in the places visited.

Where to buy a Burgundy-Franche-Comté Discovery Pass?

  • in partner tourist offices;
  • at certain reseller partner sites;
  • on the internet by choosing on-site withdrawal in Bourgogne-Franche-Comté (without supplement) or home delivery (with supplement) or dematerialized support (by telephone).

What is included in the BFC Discovery Pass?

You can visit as many tourist sites adhering to the BFC Discovery Pass as you wish during the validity period of the Pass! There is no limit ! The only limit is that of the duration of your Pass.

When does my 3 or 7 day BFC Discovery Pass start?

The duration of the BFC Discovery Pass is calculated automatically from its first use in partner museums and sites. The Pass is valid 3 or 7 days out of 15 days (consecutive or not). With the 3 or 7 day BFC Discovery Passes, you have 15 days from the first use of the Pass to use your 3 or 7 day visit. The 3 or 7 days are not necessarily consecutive. You can organize yourself as you wish. The 3 or 7 days can be used over 15 days, that is to say that you can take breaks between the visiting days according to your wishes or the weather.

When does my annual BFC Discovery Pass start?

The duration of the annual BFC Discovery Pass is calculated automatically from its first use in partner museums and sites. The Pass is valid for one year. You can organize yourself as you wish.

How much do I save by buying a BFC Discovery Pass?

In order to assess your savings, you can consult and use our calculator or contact us on pass@bourgognefranchecomte.com. We will give you a simulation of the sites you want to visit.

Is my Pass nominative?

No, you can buy it and give it to someone. However, it is necessary to buy a pass per person.

Is it possible to visit the same site several times?

No, you will only be able to access each site included in your Pass once.

Do you have to check the timetables of tourist sites?

Opening hours are given for information only. Please check the dates and opening hours directly with the sites. Beware of public holidays and ticket office closing times! Also pay attention to outdoor tourist sites which may close temporarily in bad weather conditions.

Are the sites open to the public all year round?

Yes, for the vast majority of sites, with the exception of certain animal parks and castles which are not accessible in winter and certain providers on leave in winter. In order to avoid disappointments and to prepare your stay as well as possible, it will be advisable to contact our team (by phone or by email) who will advise you as well as possible.

Is there a student rate? Disabled or senior?

No. There are currently Adult Passes and Child Passes (from 6 to 16 years old included). Students, adolescents, people with disabilities or seniors often benefit from free or advantageous rates in the places included in the offer. Ask the providers or send us an email. We will perform a simulation for you to verify the profitability of the BFC Discovery Pass.

From what age is a child pass interesting?

The Child Pass is definitely interesting from 6 years old. Below, in most of the sites, children enter for free. There is a calculation to make because some sites are free up to 18 years, others pay from 6 years. It will sometimes be more advantageous to pay for tickets at the public child rate when the entry is not free rather than taking a pass.

Are the 3 or 7 days of the Pass 3 or 7 days obligatory consecutive?

No not necessarily. With the 3 or 7 day BFC Discovery Pass, you have 15 days from the first use of the pass to use your 3 or 7 day visit. The 3 or 7 days are not necessarily consecutive. You can organize yourself as you wish. The 3 or 7 days can be used over 15 days, that is to say that you can take breaks between the visiting days according to your wishes or the weather. These are calendar days (midnight to midnight).

How does the dematerialized Pass work?

You can simply order it on the online shop, specifying that you choose your mobile phone as a support and you will receive it by mail.

Do you accept holiday vouchers?

No, not on the online shop. Some of our resellers accept them. You can view the list here.

I ordered passes with delivery by mail, but I still haven't received them and we're leaving soon. What to do ?

Veuillez nous contacter par téléphone au par mail à pass@bourgognefranchecomte.com. Nous pourrons vous mettre des pass à disposition dans un des points retrait ou vous envoyer des Pass dématérialisés (sur votre téléphone via l'application mobile).

Didn't find the answer to your question?

Pour les questions urgentes qui ne figurent pas dans cette F.A.Q., vous pouvez nous contacter en utilisant le formulaire de contact.