Connexion Any questions

FAQ

Trouvez toutes les réponses aux questions que vous pourrez vous poser sur le Pass Découverte.

How the pass works

  • in partner tourist offices;
  • at certain reseller partner sites;
  • on the internet by choosing on-site withdrawal in Bourgogne-Franche-Comté (without supplement) or home delivery (with supplement) or dematerialized support (by telephone).

You can visit as many tourist sites adhering to the BFC Discovery Pass as you wish during the validity period of the Pass! There is no limit ! The only limit is that of the duration of your Pass.

The duration of the annual BFC Discovery Pass is calculated automatically from its first use in partner museums and sites. The Pass is valid for one year. You can organize yourself as you wish.

In order to assess your savings, you can consult and use our calculator or contact us on pass@bourgognefranchecomte.com. We will give you a simulation of the sites you want to visit.

No, you can buy it and give it to someone. However, it is necessary to buy a pass per person.

No, you will only be able to access each site included in your Pass once.

Opening hours are given for information only. Please check the dates and opening hours directly with the sites. Beware of public holidays and ticket office closing times! Also pay attention to outdoor tourist sites which may close temporarily in bad weather conditions.

Yes, for the vast majority of sites, with the exception of certain animal parks and castles which are not accessible in winter and certain providers on leave in winter. In order to avoid disappointments and to prepare your stay as well as possible, it will be advisable to contact our team (by phone or by email) who will advise you as well as possible.

No. There are currently Adult Passes and Child Passes (from 6 to 16 years old included). Students, adolescents, people with disabilities or seniors often benefit from free or advantageous rates in the places included in the offer. Ask the providers or send us an email. We will perform a simulation for you to verify the profitability of the BFC Discovery Pass.

The Child Pass is definitely interesting from 6 years old. Below, in most of the sites, children enter for free. There is a calculation to make because some sites are free up to 18 years, others pay from 6 years. It will sometimes be more advantageous to pay for tickets at the public child rate when the entry is not free rather than taking a pass.

Various

Pour les questions urgentes qui ne figurent pas dans cette F.A.Q., vous pouvez nous contacter en utilisant le formulaire de contact.